What customers say about NinjaPipe

We run revenue operations for service-based businesses, and NinjaPipe is the backbone for the majority of what we're building for them. Before it, our clients were stuck in spreadsheet chaos with leads falling through the cracks. Now we use it to power automated follow-up sequences, lead routing, even integrations with My MASH Card, a digital business card that captures networking contacts straight into the pipeline. If you're a founder-led business trying to turn a leaky bucket into a predictable revenue engine, this is the infrastructure layer that makes it possible.

Finally a no-nonsense suite to effectively run my business and manage clients. I stopped paying crazy prices for 10+ tools that do what Ninjapipe does by default. From tracking and following up with inbound leads in a uniform organized fashion to using automations to close the deal and send emails…Ninjapipe makes the process of getting everything done so much simpler.

I use NinjaPipe to manage my law firm and related projects, and it has become a key part of my daily workflow. It helps me organize client matters, track progress, and keep everything structured without unnecessary complexity. The interface is clear and practical, which saves time and reduces friction. One of its strongest points is that it is updated regularly, bringing continuous improvements and maintaining good performance. It runs smoothly and adapts well to the real needs of a legal practice. Overall, NinjaPipe is a reliable and efficient CRM that keeps my operations under control and supports growth.

Finding NinjaPipe felt like finally exhaling. I've been searching for one platform to handle multiple service businesses without costing a fortune or requiring a tech degree. NinjaPipe delivered. It's not built specifically for service businesses, but you'd never know - it adjusts so seamlessly it feels purpose-built for my fitness and muscular therapy businesses. More diverse than anything out there, and still growing. The value for your dollar is unreal - everything you need, none of the nickel-and-diming. What sealed it? The customer service. Responsive, approachable, and actually helpful when it matters most. My only regret? Not finding it sooner. Solid 10/10.

CRM Made for Sales People and Amazing Team behind it. I wanna give five stars to NinjaPipe and the team behind it. Not only is the software made for sales people with all the logic in mind. The founder of Ninja Pipe, it seems like he doesn't sleep. Not only he responds to my messages right away, he actually makes that changes within 24 hours to the CRM. I wanna save money, I wanna give five stars to the team behind NinjaPipe for bringing this opportunity for business owners like me.

I rarely leave a review but I feel like I have to leave this quick review. Support was very rapid to respond to my first query. Overall I'm very happy. Lots of work put in by the founder. If they keep developing this product and it becomes an even better full-on CRM then this will be my best ever purchase. It's already performing a vital function in my business and I can't ask for more than that.

NinjaPipe: A Game-Changer for Streamlining My Sales (5 out of 5 stars) I've been using Ninjapipe CRM for a while now, and I'm absolutely impressed with its features and functionality. Here's what I love most about it: Automation: Ninjapipe CRM takes the grunt work out of CRM management with email/SMS automation and workflow automations. This frees up my team's time to focus on more strategic tasks. Client Portals: The built-in client portals provide a secure and easy way for my clients to communicate with me and access important information. This has streamlined our communication and improved client satisfaction. Powerful Insights: Ninjapipe CRM's dashboards and revenue tracking features provide me with valuable insights into my sales pipeline and overall business performance. This data-driven approach helps me make better decisions and improve my bottom line. Integrated AI: The GPT-4o integration is a game-changer. It allows us to automate tasks, personalize communication, and gain deeper insights into our customers. Scalability: Ninjapipe CRM is scalable and can grow with my business. This gives me peace of mind knowing that I won't have to outgrow my CRM system. Overall, Ninjapipe CRM is an excellent CRM solution for businesses of all sizes. It's packed with features that help me automate tasks, improve communication, track sales, and gain valuable insights. I highly recommend Ninjapipe CRM to anyone looking for a powerful and easy-to-use CRM system. If you're looking for a CRM that can help you streamline your sales process, improve communication with your clients, and gain valuable insights into your business, then Ninjapipe CRM is a great option to consider.

Solid CRM with Exceptional Developers and Support Going to Great Places It's not that I don't have a CRM. I do! ... and I've used everything from Salesforce ver1 to Pipedrive and other systems. Hell, back in 1985 I used a paper based system with a 20 page folio per contact and per company. Now I'm not saying this is a Salesforce and CEO's of multi-billion dollar companies probably aren't Sumolings anyway so NinjaPipe wouldn't be on their radar; but I am convinced from what I have seen that it will be on their radar in the future. NinjaPipe and their fearless leader Jay have exceeded those expectations thus far and are pumping out updates based on user feedback and the user inspired roadmap. This one is worth the investment and the ROI will come very quickly indeed.

Outstanding support. I am giving this product 5 stars mainly for the proactive support you receive. I am not very tech savvy and have given up many times before I even get started with CRMs. Reached out to founder Dinuka and he was amazingly helpful and proactive. I only need something simple or else I get overwhelmed. If you're looking for a good product whose founders are focused on proactively improving their product for the benefit of its users than you can't go past NinjaPipe.

It can become a monster CRM! I value when they want to create a good product and then do the best to make it better, and I'm seeing them headed that way. I'd eventually want to transition to having all my businesses in one place, and seems this could be that place. The intuitiveness and simplicity with this CRM might be the best thing... plus, their app lets us have a pulse of what's going on very easily, and as a business owner that matters a lot. I want to see them keep developing more features while improving the ones that might need improvement, but it's a solid CRM for me

Excellent responsiveness and support. This product has got off to a good start, and has the potential to be truly excellent and a genuine alternative to things like the much, much more expensive Pipedrive. Anyone fed up with constantly paying extra fees for basics should consider Ninjapipe. The layout is clear and easy to use, and the truly outstanding thing is the responsiveness from the founder and team. Suggestions for improvement are implemented extremely quickly, (and well!) and I can easily see that this software will become my default CRM very soon. Highly recommended.

A Good CRM that is trending towards being a Great CRM. I'm an avid buyer of CRMs, always on the lookout for a tool that offers a solid blend of current features, a strong roadmap, responsive support, and a founder who genuinely listens to user feedback and is committed to enhancing the product. With NinjaPipe, I've found exactly that. The team has gone above and beyond, easily earning 5 stars. I'm glad I waited to see how they would handle user feedback before posting a review. The development team has rolled out several updates and new features that significantly improve NinjaPipe.

I've been using this CRM for a couple of weeks, and the implementation team has been super receptive and we have almost daily upgrades! One of Ninjapipe's standout features is its user-friendly interface. Even team members who aren't particularly tech-savvy were able to pick it up quickly. Moreover, it's integrated with Zapier. I believe that this will be our tool to grow our business as it combines ease of use, robust performance, seamless integration, and excellent support, making it a must-have for any team looking to optimize their operations. I highly recommend Ninjapipe to anyone in need of a top-tier workflow automation solution.

The support has added so many new features in that timeframe, and anything you suggest is usually implemented in 24-48 hours. That is awesome! The UI/UX is great, and the app is nicely designed. I am switching over from Pipedrive and HighLevel this month as it will have all the features I need to run an agency with 30 clients. The AI and workflows are easy to work with, and I see great things with the CRM. Don't miss out on this one!